Communication |
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CommunicationCommunication is to be understood as a mutual understanding between two or more parties. It is not always easy to achieve a satisfiable level of understanding not only in the external direction but even within the organization itself. It happens very often that the employees do not inform their fellow workers or superiors about various changes, new aspects of projects, or current operative action. Internal communicationThe deficiencies in the firm internal communication may result in faults, misunderstandings, or even loss in expenses and labour. If you want to avoid these difficulties, it is necessary to create a strong communication tool specifying clearly all communication channels, senders and recipients of messages not distorting the sense of communication. The CRM products of Iterity company provide solutions that meet all the above mentioned criteria. Their carefully worked-out features enable efficient internal communication through sending e-mails, notes, notifications, or notices of changes. It is also possible to send SMS messages to cellular phones. As the whole system is closely linked with the marketing and business tools, the staff can at any given moment share the information about the progress of individual orders or projects avoiding thus the above mentioned defaults and misunderstandings.
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